Parent Handbook

19 Consultant. The Home Child Care Consultant will advise the Manager of Family Services and Executive Director, who will then advise further action which may include calling the Children’s Aid Society (705) 566-3113. o The home child care provider will document all attempts to reach parent/guardian, emergency contacts, and Agency personnel in the daily written record. 4. Once the child’s absence has been confirmed, the home child care provider shall document the child’s absence on the attendance record and any additional information about the child’s absence in the daily written record. Releasing a child from care The home child care provider shall only release the child to the child’s parent/guardian or another individual which the parent/guardian has provided written authorization that the child may be released to. Where the home child care provider does not know the individual picking up the child, the home child care provider must ask the parent/guardian/authorized individual for photo identification and confirm the individual’s information against the parent/guardian/authorized individual’s name on the child’s file or written authorization provided by parent/guardian. Where a child has not been picked up as expected Where a parent/guardian or authorized individual who was supposed to pick up a child from care and has not arrived by 1 minute past the expected pick up time and the parent/guardian has not communicated a change in pick up arrangements: 5. The home child care provider will call or text the parent/guardian to advise that the child is still in care and inquire their pick-up time. In the case where the person picking up the child is an authorized individual, the home child care provider will call or text the parent/guardian to advise them that the child is still in care. If the home child care provider is unable to reach the parent, they will proceed to contact the authorized individual responsible for pick-up. 6. Where the home child care home child care provider is the person contacting the parent/guardian and they have been unable to reach the parent/guardian or authorized individual who was responsible for picking up the child, the home child care provider shall contact the Home Child Care Consultant if they are unable to reach the parent/guardian or any other authorized individual listed on the child’s file (e.g., emergency contacts) by 30 minutes past the expected pick up time. The home child care provider shall follow Agency’s direction with respect to next steps which may include calling the Children’s Aid Society (705) 566-3113. The provider will offer the child a snack if more than 2.5 hours has elapsed since afternoon snack time. Dismissing a child from care without supervision procedures Where a parent/guardian has provided written and signed authorization for their child to be released from care without supervision, the home child care provider must be responsible for dismissing the child from care. Prior to dismissing the child from care, the home child care provider shall review the written instructions for release provided by the parent/guardian and release the child at the time set out in the instructions. The home child care provider shall document the time of departure from care and as well as their initials on the attendance record.

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