Parent Handbook

2 Table of Contents Daycare Locations Page 3 Vision, Mission and Values Page 4 Welcome Page 5 Message from our Board of Directors Page 5 Centre Hours Page 6 Professional Development Days with Jubilee Page 6 Administration Hours Page 7 Daycare Rates Page 7 Home Childcare Rates Page 8 Full Fee Families Page 9 Subsidized Families Page 9 Medical Days Page 9 Vacation Credits Page 9 Withdrawal Page 9 Change of Enrollment Page 10 Fees During Illness Page 10 Fees Page 10 Late Payment Fees Page 10 Key Cards Page 10 Program Statement Page 11 Snacks and Lunches Page 15 Bag Lunch Policy Page 15 Safe Arrival & Dismissal Policy Page 15 Transportation Page 20 Closure Due to Weather Page 20 Body of Water for LHDC Page 20 Clothing Page 20 Outdoor Play Page 20 Field Trips Page 20 Toilet Training Page 20 Labelling Items Page 20 Infant Schedule Page 21 Walking and Non walking infants Page 21 Outdoor Policy for Infants Page 21 Items to and from Home Page 21 Diapering Policy Page 21 Daily Reminders Page 21 Rest Policy Page 21 Serious Occurrence Page 22 Students and Volunteers Page 22 Immunization Page 22 Health Page 22 Health and Safety Page 22 Administration of Drugs Page 23 Prohibited Practices Page 23 Behaviour Management Page 24 Wait List Policy Page 24 Emergency Evacuation Procedures Page 26 Fire Evacuation Page 26 Harassment Policy Page 27 Sexual Harassment and Workplace Violence Page 28 Client Issue Resolution Process Page 31 Ontario Child and Family Services Act Page 32 No Smoking Policy Page 34

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